Shipping policy

 

Processing Times (Turnaround Time):

  • Sublimation Transfer Orders: 2–5 business days after design or file approval

  • Acrylic Items: 3–7 business days after design or file approval

  • All Other Items: Turnaround time may vary depending on the item, customization, order volume, and materials required. Please check individual product listings or message me with any questions before ordering.

Turnaround time refers to the time it takes me to make your order, not shipping time. Processing does not begin until I receive approval for any required design, file, or customization. I strive to fulfill orders as quickly as possible, but please understand that delays can happen due to life events, illness, supply issues, or high order volume. I appreciate your patience and support.

Shipping Time:
Shipping time depends on your location and the shipping method chosen at checkout. Once your shipping label is created, you will receive an email with tracking information. Please note that once your package leaves my hands and is with the carrier, I no longer have control over its arrival time.

I do not guarantee delivery dates. USPS in particular continues to experience nationwide delays, and this may impact your expected delivery window.

Shipping Costs:
Shipping costs vary by product and order weight.

  • Packages under 15.9 oz will be shipped via USPS First Class with tracking

  • Packages 16 oz and over will be shipped via USPS Priority Mail, which includes tracking and insurance

Shipping Insurance (Route Protection):
I strongly recommend leaving Route Shipping Insurance selected at checkout. It is automatically added for your protection.

  • Route currently charges a flat rate of $1.95 per order (subject to change based on Route’s terms)

By removing Route Insurance at checkout, you are accepting full responsibility for any lost, stolen, or damaged packages. If you decline this protection, I cannot remake, reprint, or refund your order once it is in the hands of the shipping carrier.

To file a Route Insurance claim, visit: https://claims.route.com/