Terms of service

This website is operated by Lacy's TX Custom Creations. Throughout the site, the terms “I”, “me” and “my” refer to Lacy's TX Custom Creations. By visiting my site and/or purchasing something, you engage in my “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms and policies linked or referenced here. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.

Please read these Terms of Service carefully before using this website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms, you may not access the website or use the services.

I reserve the right to update or change these Terms at any time by posting updates here. It is your responsibility to check this page periodically. Continued use of the website after changes are posted constitutes acceptance of those changes.

My store is hosted on Shopify Inc., which provides the online e-commerce platform that allows me to sell my products and services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use my products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or code of a destructive nature. A violation of any Terms will result in immediate termination of your access to Services.


SECTION 2 - GENERAL CONDITIONS

I reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and devices. Credit card info is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or content on this site without written permission from me.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

I am not responsible if information made available on this site is not accurate, complete, or current. Material is for general reference only and should not be relied upon as the sole basis for decisions.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice. I may modify or discontinue any product or service at any time without notice. I am not liable for any changes, suspensions, or discontinuation.


SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be offered exclusively online. These may have limited quantities and are generally non-refundable due to their custom nature, unless otherwise stated in writing or approved at my discretion.

I make every effort to display products accurately, including colors, but cannot guarantee your screen displays them correctly.

I reserve the right to limit sales to any person, region, or jurisdiction, and may limit quantities on a case-by-case basis. I also reserve the right to discontinue any product at any time.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

I reserve the right to refuse or cancel any order. I may limit or cancel quantities per person, household, or order. In such cases, I will attempt to contact you using the information provided.

You agree to provide accurate and up-to-date billing and account info for all purchases.


SECTION 7 - OPTIONAL TOOLS

I may provide access to third-party tools without monitoring or control. You use them at your own risk. Any new services added to the site will also be subject to these Terms.


SECTION 8 - THIRD-PARTY LINKS

Some content, products, or services may include materials from third parties. I am not responsible for third-party content, policies, or sites. Use of any third-party services is at your own risk.


SECTION 9 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send me creative ideas or feedback, I may use them without restriction or compensation. I am not obligated to maintain comments in confidence or respond to them.

You agree your submissions won't violate any rights or contain illegal, harmful, or offensive material.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by my [Privacy Policy].


SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be errors or omissions related to product details, pricing, or availability. I reserve the right to correct any of these without prior notice, including after an order is placed.


SECTION 12 - PROHIBITED USES

You are prohibited from using the site or content for:
(a) illegal purposes
(b) violating laws or rights
(c) transmitting viruses or malicious code
(d) harassing, abusing, or discriminating against others
(e) collecting personal data from other users
(f) interfering with site security or functionality

Violations may result in termination of your access.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided "as is" and "as available" without any warranties, express or implied. I do not guarantee uninterrupted, timely, or error-free use of the service.

In no case shall Lacy's TX Custom Creations be liable for any injury, loss, or damages — including but not limited to lost profits, revenue, data, or replacement costs — resulting from the use of this site or my products.


SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Lacy's TX Custom Creations and any associated personnel from any claims or demands arising from your breach of these Terms or your violation of any law or third-party rights.


SECTION 15 - SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the rest of the Terms remain in effect.


SECTION 16 - TERMINATION

These Terms remain in effect unless terminated by either you or me. I may terminate access at any time for violations or suspected misuse. You are still responsible for payment owed up to that point.


SECTION 17 - ENTIRE AGREEMENT

These Terms, along with any posted policies or rules, make up the entire agreement between you and me and supersede any prior communications.


SECTION 18 - GOVERNING LAW

These Terms are governed by and interpreted under the laws of the United States.


SECTION 19 - CHANGES TO TERMS

I may update these Terms at any time. It’s your responsibility to check for updates. Continued use of the site after changes are posted indicates acceptance.


SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to: ltxccreations@gmail.com


SECTION 21 - TURNAROUND TIME & DELIVERY DISCLAIMER

All turnaround times refer to production only, not shipping time. While I do my best to meet stated turnaround windows, I am a one-woman business and occasional delays can occur due to health, family emergencies, supply chain issues, or high order volume.

I do not guarantee delivery dates. Once a package is handed to the shipping carrier, I have no control over delays, damage, or loss. Shipping issues must be handled through the carrier or Route Insurance if purchased at checkout.